Community Representative

Reports to: Chief of Staff and Community Engagement Coordinator

Status: Full-time, unclassified, at-will City of San Diego position

Location: City Administration Building

The Community Representative is the office's day-to-day presence in the neighborhoods. Each Representative is assigned a set of District 4 neighborhoods and becomes the go-to person there for residents, community groups, faith communities, and local businesses.

This person helps residents get problems solved, brings their concerns back to the office, and makes sure every neighborhood knows what the Councilmember is doing for them.

Key Responsibilities

    • Serve as the office’s point of contact for assigned neighborhoods, building trust with residents, neighborhood councils, rec groups, faith communities, schools, and businesses

    • Attend neighborhood meetings, community events, local gatherings on Councilmember’s behalf, and report back on what was heard.

    • Reach residents who are often left out, including seniors, renters, youth, immigrant families and non-English speakers.

    • Respond to Residents’ call, emails, and walk-in request, and help them navigate City services

    • Track and follow up on service requests, such as potholes, streetlight, illegal dumping, code enforcement and park maintenance, until they are resolved.

    • Work the City departments to resolve neighborhood issues and keep residents updated along the way.

    • Log casework accurately so the office can spot repeat problems and patterns.

    • Help plan and staff town halls, community meetings, office hours, and community events.

    • Do door-to-door, phone and in-person outreach to share information about City programs, resources and office initiatives.

    • Gather community feedback and share it with the Community Engagement Coordinator and policy team.

    • Close the loop with residents so they know what happened with the concerns they raised.

    • Support the communications team with community stories, photos, and on-the-ground updates.

Qualifications

Required:

  • Experience in community outreach, organizing, constituent services, customer service or a related field.

  • Strong people skills, patience, and the ability to work with residents from many backgrounds.

  • Excellent follow-through, organization skills.

  • Comfort speaking at community meetings and attention to detail.

  • Clear written and verbal communication skills.

Preferred:

  • Lives in or has strong ties to District 4.

  • Fluency in Spanish, Tagalog, or another language spoken in District 4.

  • Experience in a council office, government agency, or nonprofit.

Working Conditions, Compensation, and How to Apply

Working Conditions: This role is M-F with some evenings and weekends. It requires travel throughout District 4. 

Compensation: $75,000-80,000, plus City of San Diego benefits.

How to Apply: Click the link below to send a resume and cover letter and three professional references. 

Apply Here